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Data Feeds Admin Screen

The Data Feeds Admin screen allows users with appropriate permissions to view details of recently processed customer-generated data feeds inside Chrome River. Admins may also use the screen to manually reprocess customer-generated data feeds with a status of “Threshold Failed.”

Data feeds generated by such outside entities as travel agencies or credit cards may not be viewed or reprocessed via this screen.

See Data Feed Specifications & FAQ for complete details on formatting data feeds.

View Data Feed Processing Details

1. Click ADMIN SETTINGS > MAINTENANCE > DATA FEEDS.

2. Select the desired feed type from the drop-down list, then select the appropriate date range. Click SEARCH.

3. You may sort the results by any of the column headers or drag column headers to the blue bar in order to group the results.

Reprocess Failed Data Feed

Data feeds with a status of "Threshold Failed" may be reprocessed as long as the feed file is still in Failed status.

1. Select the feed in the list and click PROCESS in the upper right-hand corner. This will override the threshold limits and reprocess the file.

2. If the PROCESS button is grayed-out, the file has already been reprocessed.

Sample Matter Data Feed Confirmation Email

Below is an example of a confirmation email for a successful matter data feed. The system will generate similar e-mail notifications for the other feeds.

 

To: you@yourcompany.com

From: batch-notify@chromeriver.com

Subject: Chrome River Matter Feed Confirmation

 

Matter Feed successfully processed.

 

Customer Code: AAAA

Customer Status: LIVE

File: Matter-prod-AAAA-2009-11-11-1111.txt

 

Inserts: 204

Updates: 150

Deletes: 0

UnDeletes: 0

Total matters in the system 1954

 

Matter Inserts: 10.44 %

Matter Updates: 7.68 %

Matter Deletes: 0.00 %

Matter UnDeletes: 0.00 %

Number of issue files: 0

Sample Matter Data Feed Error Email

If a feed fails to pass the validation threshold (i.e., more than [X]% updates/inserts/deletes), the customer’s administrator will receive an e-mail notification that the feed was not processed. Below is an example of an email for an unsuccessful matter data feed. The system will generate similar e-mail notifications for person and entity feeds.

 

To: you@yourcompany.com

From: batch-notify@chromeriver.com

Subject: Chrome River Matter Feed Error

 

Matter Feed was not processed.

 

Customer Code: AAAA

Customer Status: LIVE

File: Matter-prod-AAAA-2009-11-24-0102.txt

 

Inserts: 0

Updates: 7425

Deletes: 0

UnDeletes: 0

Total matters in the system 11202

 

Matter Inserts: 0.00 %

Matter Updates: 66.28 %

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