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Understanding Instances and Environments

Periodically, we communicate to customers about enhancements and maintenance to the Emburse Enterprise application that occur only in certain environments or for customers who are on a specific hosting instance. To help you better understand the terms "environments" and "instances," we have put together the following guide.

Instances

For security and processing efficiency, Emburse Enterprise hosts our services and customer data in several physical data center "instances." Occasionally, we may need to perform maintenance on just one data center instance. It is important that you understand on which instance your company is hosted so that you may determine whether you will be affected. Each instance is represented by a unique website URL, and you can easily see in the naming of the URL which data center instance you are accessing.

  • North America 1 Instance (formerly C1): https://app.chromeriver.com
  • Europe 3 Instance (formerly C3): https://app.eu1.chromeriver.com
  • North America 5 Instance (formerly C5): https://app.ca1.chromeriver.com
  • North America 7 Instance (formerly C7): https://app.us2.chromeriver.com

You can identify your organization's instance by looking at the URL when logged in to Emburse Enterprise. The example below shows a customer accessing the Europe 3 Instance:

Emburse Enterprise home screen displayed in a web browser with a highlight on the web address bar showing the URL associated with the Europe 3 instance.

Environments

Within each data center instance, the Emburse Enterprise application is available in the live "Production" environment and, for customers who have added it, a “QA/UAT” testing environment. You can see in the naming of the URL which environment you are accessing.

Production

Production is the live site containing all of your company's current data. Note that "prod" does not appear in the URLs for the Production site.

  • North America 1 (formerly C1) Prod Environment: https://app.chromeriver.com
  • Europe 3 (formerly C3) Prod Environment: https://app.eu1.chromeriver.com
  • North America 5 (formerly C5) Prod Environment: https://app.ca1.chromeriver.com
  • North America 7 (formerly C7) Prod Environment: https://app.us2.chromeriver.com

QA/UAT

An optional testing site created from a copy of the data on the live site that allows you to try new features, rules and changes before they are implemented for all users in the Production site. For complete details on testing in QA/UAT, see Get Started in the QA/UAT Environment.

  • North America 1 (formerly C1) QA/UAT Environment: https://qa-app.chromeriver.com
  • Europe 3 (formerly C3) QA/UAT Environment: https://qa-app.eu1.chromeriver.com
  • North America 5 (formerly C5) QA/UAT Environment: https://qa-app.ca1.chromeriver.com
  • North America 7 (formerly C7) QA/UAT Environment: https://qa-app.us2.chromeriver.com

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