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Merge Receipt and Credit Card Transactions

When a forwarded receipt, travel email, or travel receipt duplicates a credit card transaction or other travel data already imported into Chrome River, the system will automatically merge them. The following conditions must be met in order for an automerge to occur:

  1. Expense types match
  2. Dates are within two days of each other
  3. Amounts are within 25% of each other

However, if necessary, you may manually merge transactions of any type, amount or date, subject only to the following restrictions:

  • A credit card transaction may never be merged with another credit card transaction.
  • AMEX Real-Time Notifications may only be merged with credit card transactions.
  • An uploaded or emailed hotel folio receipt may never be merged with another hotel folio receipt.
  • A travel data or travel agency transaction may only be merged with another travel data or travel agency transaction if they are from two different data providers.

View Merged Transactions

On the ALL tab of the eWallet, use the toggle in the upper right corner to switch between viewing all transactions or just the merged ones.

Manually Merge Transactions

1. Navigate to the E-Wallet and click ALL to view all transactions.

2. Identify the transactions you wish to merge. Grab one transaction and drag it onto the other.


3. The new, merged transaction will be named [Primary Item] + [Secondary Item] + [Tertiary Item] and so on, based on a hierarchy determined by the system.

Merged Transaction Hierarchy

  1. Credit Card / Firm Paid Card / Meeting Card / International Credit Card
  2. Personal Account
  3. Travel Agency / Travel Data (if merging Travel Agency & Travel Data, the item with the latest CreateDate will be the Primary)
  4. Offline Items: Emailed Receipts / Uploaded Images / iOS App Data
  5. AMEX Pre-Authorization

The merged transaction will appear in the primary item's section of the E-Wallet (e.g., Credit Card, Travel Agency, Offline) and the ALL section. The other items in the merged set will no longer appear in their respective sections of the E-Wallet.

4. The icon, date and amount details displayed are those of the primary item in the merged set. Click MERGED DETAILS to see all the items in the set.

5. Click the vendor or source name to see additional details about one of the transactions in the set, including any attached images.

6. When you drag the merged item to an expense report, the line item will be created using details from the primary transaction item (e.g., Description, Vendor Name, Amount, Currency, Business Purpose). However, all details from every transaction in the merged set will be displayed in the Downloaded Details section of the line item.

Unmerge Transactions

You may unmerge one or more transactions if a travel data transaction was merged in error.

1. Find the merged transaction in the E-Wallet and click to expand all the transactions it contains. Then click the broken link icon on the desired transaction to unmerge it from the group. If the group contains more than two transactions, you will need to click on each transaction individually to unmerge it from the group.

If the merged transaction has already been added to an expense report, delete it from the report to make it reappear in the E-Wallet, where it can be unmerged.

Once a transaction has been removed from a merge set, it is available to be merged into a new set.

AmTrav Transactions

Customers who take advantage of Emburse's AmTrav integration for travel data receipt merging will find these transactions in the Offline section of the eWallet. Only the following travel types are supported, and only for the U.S.

  • Air

  • Rail

  • Service Fees

  • Prepaid Hotels

For complete details, click here to access the AmTrav Knowledgebase.

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