Skip to main content

Release Notes: April 17, 2024

Note: We may roll out certain changes iteratively through our customer base. As a result, you may experience a few days’ delay (no more than one week) before you see new functionality in your Production environment. 

Upcoming Change


PO Boxes No Longer Allowed for Corpay/Global Exchange DIRECT PAY Payments

For customers using Corpay/Global Exchange DIRECT PAY payments, compliance requirements will prohibit the use of PO boxes on bank accounts within Chrome River after May 15. Any US or Canadian employee within your organization who currently has a PO box assigned as the address on the Bank Account screen will need to update it to a physical address. Payments will be rejected until the account address is updated.

Please reach out to your employees to ask them to review and update their addresses if needed. Complete details on adding and editing personal banking information can be found in Manage Your Expense-Reimbursement Bank Account in the Chrome River Help Center.



Download Receipt Pack via Request Digital Receipts Admin

Admins may now use the Request Digital Receipts admin screen to download receipt images associated with selected expense reports as a single consolidated PDF file. This will be especially helpful for customers who use receipts as a backup for costs they pass on to their own customers.

Download Receipt Pack 1.png

Use the filters to narrow your search, select which expenses you want to download, and click REQUEST. You will be emailed a link to download a password-protected ZIP file and its password. If the combined size of the images exceeds 1 GB, you will receive links to multiple ZIP files, each up to 1 GB in size. You may download up to 5,000 images at a time.

For complete details, see “Request an Expense Receipt Pack” in the Request Digital Receipts Admin Screen article in the Chrome River Help Center.

Download Receipt Pack 3.png

To enable this feature for specific users, admins with appropriate permissions may navigate to Security > Access Permissions, select the desired policy, scroll to Admin Request Digital Receipts, and check Submit Request Receipt Pack (Expense).

Download Receipt Pack 2.png

Resolved Issue


Schedules Admin Screen Loading and Display

We have resolved an issue that occasionally prevented the Schedules screen from fully loading to display all schedules.

Was this article helpful?