Failed Transactions Admin Screen The Failed Transactions admin screen allows you to manage credit card feeds that fail due to incorrect Employee IDs. You may use the screen to assign failed transactions to the correct users and then reactivate them so that the transactions go to the users’ eWallets. You may also delete failed transactions. 1. Click ADMIN SETTINGS > TRANSACTIONS > FAILED TRANSACTIONS. 2. Select the desired transaction(s) and click ASSIGN. 3. Search for and select the correct user. 4. Now click REACTIVATE to send the transaction(s) to that user's eWallet. Customers with legacy (non-PAFA/TFA) credit card feeds do not need to click REACTIVATE. Simply assigning the transaction will cause it to appear in the user's eWallet. You may use the DOWNLOAD AS button to export all the results returned by the current view. Was this article helpful? Yes No