Available Standard Email Notifications

The system automatically generates standard email notifications when certain actions occur. Emburse Enterprise users can opt into or out of firm-specific standard email notifications via the Notification Settings section of their Settings screen. Administrators can control which email notifications display in users' Notifications Settings list via the Notifications Admin Screen.

See Understanding Email Notifications for more on the differences between these standard email notifications and the customizable scheduled report emails.

Be sure to add the Emburse Enterprise Mail Server IP address to the gateway so that Emburse Enterprise's emails can be received by your organization. Open a Support ticket to get the correct IP address.

Expense Email Notifications

Name Subject Line Description Recipients
Automerges "Automerge Summary" The expense owner receives one summary email per day when the system automatically merges one or more receipts with transactions. Expense Owner
Receipt Notify “Emburse Enterprise Receipt Confirmation” The expense owner receives a success or failure notification for receipts. Expense Owner
Email Receipts Replaced "Emburse Enterprise Receipt Images Replaced" The expense owner, creator, and optional administrator receive a notification when emailed receipts replace existing receipts on the report. Expense Owner, Creator and (optionally) Admin
Expense Export Notification "Emburse Enterprise Expense Export" The administrator who initiated the export or is signed up for auto export receives an email confirmation. Administrator
Expense Report Adjustment "Emburse Enterprise Expense Adjusted Items" The expense creator and owner (if different) receive a notification when an approver adjusts the expense. Expense Owner and Creator
Expense Report Assignment "Emburse Enterprise Expense Approval [Expense Owner Name]" The approver receives a notification when a report is submitted for approval or routed to the next approver. Approver
Expense Report Approval Failed "Expense Report no longer assigned to you" The approver receives a notification when attempting to take action from an older version of the expense approval email, with instructions to review and approve the latest version. Approver
Expense Report Audit Approval "Emburse Enterprise Audit Approval [Expense Owner Name]" The expense owner receives a notification when an expense report is assigned for approval in Audit. Expense Owner
Expense Report Audit Approval Return "Emburse Enterprise Audit Approval Return" The expense owner receives a notification when an expense report is returned to them during the audit process. Expense Owner
Expense Report Returned "Emburse Enterprise Expense Returned Items" The expense owner, creators, and delegates receive a notification when an approver returns an expense report. Expense Owner, Creator, All Delegates
Paid Expense Feed Notification "Notification of Emburse Enterprise Payment for [Expense Owner Name]" The expense owner receives details of all new payments noted for their expenses marked partially or fully paid via the Paid Expense Feed, including report information and check and EFT numbers. Optionally, your organization can add a Payment Details section to show how the user was reimbursed (for example, direct reimbursement or company credit card). Expense Owner, Creator (optionally), All Delegates (optionally)
Receipt Processed "Emburse Enterprise Receipt Images Processed" The expense creator receives an email confirmation when Emburse Enterprise processes a faxed receipt for their report. Creator
Receipts Replaced Notification "Emburse Enterprise Receipt Images Replaced" Users who fax or email receipts for a submitted expense report receive an email confirming that receipt images were replaced or reporting errors (for example, missing cover pages, missing content, or expense report not found in the system). Creator

Pre-Approval Email Notifications

Name Subject Line Description Recipients
Pre-Approval Approval Complete "Emburse Enterprise Pre-Approval Request Approved" The Pre-Approval expense owner and, if applicable, creator receive a notification when all assigned approvers approve the Pre-Approval Request. Expense Owner, Creator
Pre-Approval Approval Notify "Emburse Enterprise Pre-Approval Request [Creator Name]" The approver receives a notification when a Pre-Approval Request is assigned to them for approval. Approver
Pre-Approval Return Return "Emburse Enterprise Pre-Approval Request Returned" The Pre-Approval expense owner and, if applicable, creator receive a notification when a Pre-Approval Request is returned. Expense Owner, Creator

Invoice Email Notifications

Name Subject Line Description Recipients
eInvoice File Received and Processed "Emburse Enterprise EINVOICE Processing Results for File [Name]" The administrator receives a notification when Emburse Enterprise receives and processes an eInvoice file. Administrator
eInvoice Mapping Error "eInvoice Mapping Failure Notification" The administrator receives a notification when eInvoice mapping fails, including the reason for the failure. Administrator
Invoice Approval Assignment Rush "Emburse Enterprise Invoice Approval | ***RUSH*** [Vendor Name]" The approver receives a notification when an invoice is assigned for their approval and is marked as "Rush." Approver
Invoice Assignment Notify "Emburse Enterprise Invoice Approval [Vendor Name]" The approver receives a notification when an invoice is assigned for their approval. Approver
Invoice Images Processed "Emburse Enterprise Invoice Confirmation" The invoice creator receives a notification when invoice images are received and attached to the invoice. Creator
Invoice Export Notification "Emburse Enterprise Invoice Export" The export requester or configured user receives a notification when an invoice is exported. Export Requester, Configured User
Invoice From PDF Email Attachment "Emburse Enterprise Receipt Confirmation" or "Emburse Enterprise Receipt Error" The administrator or configured user receives a notification when an invoice is created. The email sender receives a failure notification along with setup requirements. Administrator, Configured User, Email Sender
Email Invoice Receipts Notify "Emburse Enterprise Invoice Receipt Error"

Invoice creators who fax or email receipts for an invoice receive an email if it is missing a cover page or content.

  • If the unsuccessful images were emailed, the images are returned to the email address of the person who submitted the images.
  • If the unsuccessful images were faxed, the images are not emailed.
 Creator
Invoice Approval Return Notify "Emburse Enterprise Invoice Approval | Return | [Vendor Name]" The system sends a notification when an invoice is returned during the approval process. Recipients are determined by the user who initiates the return. Determined by Returner
Invoice Approval Return Notify Rush "Emburse Enterprise Invoice Approval | Return | ***RUSH*** [Vendor Name]" The system sends a notification when an invoice is returned during the approval process and is marked as "Rush." Recipients are determined by the user who initiates the return. Determined by Returner

Purchase Order Email Notifications

Name Subject Line Description Recipients
PO Assignment Notify Normal "Emburse Enterprise PoRequest Approval | [Vendor Name]" The approver receives a notification when a purchase order is assigned for their approval. Approver
PO Assignment Notify Rush "Emburse Enterprise PoRequest Approval | *** RUSH*** [Vendor Name]" The approver receives a notification when a purchase order is assigned for their approval and is marked "Rush." Approver
PO Approved Notify "Emburse Enterprise Purchase Order Fully Approved [PO Number]" The creator and everyone in the approval chain receive a notification when a purchase order is fully approved. A PDF of the PO Report is attached to the notification email. Creator, Requester, Approval Group Members
PO Return Notify Normal "Emburse Enterprise PoRequest Approval |[Vendor Name]" The system sends a notification when a purchase order is returned during the approval process. Recipients are determined by the user who initiates the return. Determined by Returner
PO Return Notify Normal PO Return Notify Rush "Emburse Enterprise PoRequest Approval | *** RUSH*** [Vendor Name]" The system sends a notification when a purchase order is returned during the approval process and is marked as "Rush." Recipients are determined by the user who initiates the return. Determined by Returner
PO Vendor Notify "Purchase Order Fully Approved Notification" The vendor receives a notification when a purchase order is fully approved. The email is sent to the vendor email address in the master data record. Additional subscribers are cc'd on the email. Vendor

Other Email Notifications

Name Subject Line Description Recipients
Approval Response "Emburse Enterprise [Expense/Invoice/Pre-Approval/Purchase Order] Approval Response" The approver receives a notification when an expense, pre-approval, invoice, or purchase order is no longer assigned to them for approval. Approver
Batch File Error "BatchFtpDownload issues" or "Emburse Enterprise FTP Error" or similar

The system generates this notification when an issue occurs with an FTP file.

If your organization has designated a person to receive these notifications, they will receive a Support ticket or an email from Emburse Enterprise.

 Administrator
DIRECT PAY Adjusted Account "Emburse Enterprise Adjusted Bank Account" The bank account owner receives an update when a bank account changes. Bank Account Owner
DIRECT PAY Confirmation "Emburse Enterprise Direct Pay Confirmation" The administrator and payment executor receive a payment confirmation email with details of the payment batch executed through Direct Pay. Administrator, Payment Executor
DIRECT PAY Missing Customer Bank Account "Multiple bank accounts configured without any rules defined" The administrator receives a notification when there are multiple bank accounts with the same currency and no rules are set up to identify which bank account to use. Administrator
DIRECT PAY Omitted Items "Direct Pay Export Items" The administrator receives a notification when payments are excluded from a scheduled DIRECT PAY export due to missing data, such as incomplete credit card information. Administrator
DIRECT PAY Return Notification "DIRECT PAY Return Notification" The administrator receives a notification when a DIRECT PAY payment is rejected, including the reason for rejection.  
Duplicate Matter Filter Feed Emburse Enterprise Matter Filter Feed Error The administrator receives a notification when a duplicate MatterFilters feed file is processed. Administrator
Duplicate Paid Expense Feed Emburse Enterprise Paid Expense Feed Error The administrator receives a notification when a duplicate Paid Expense feed file is processed. Administrator
Email Delegates Feed Notification "Emburse Enterprise Delegates Feed Confirmation" The administrator receives an email confirmation or error notification after Emburse Enterprise processes a Delegates feed. Administrator
Email Matter Feed Notify "Emburse Enterprise Matter Feed Confirmation" The administrator receives an email confirmation or error notification after the Matter feed runs. Administrator
Email Not Found "Emburse Enterprise [Expense/Invoice/Pre-Approval/PO] Approval" Approvers who reply to an expense, pre-approval, invoice, or purchase order routing notification from an incorrect or invalid email address receive an email stating that their message could not be processed. Approver
Email Paid Invoice Feed Notify "Emburse Enterprise Paid Invoice Feed Confirmation" The administrator receives an email confirmation or error notification after Emburse Enterprise processes a Paid Invoice feed. Administrator
Entity Feed Notification "Emburse Enterprise Entity Feed Confirmation" The administrator receives an email confirmation or error notification after Emburse Enterprise processes an Entity feed. Administrator
Entity Type Feed Notification "Emburse Enterprise Entity Type Feed Confirmation" The administrator receives an email confirmation or error notification after Emburse Enterprise processes an Entity Type feed. Administrator
Forgot Password "Emburse Enterprise Expense Forgot Password" Users who select "Forgot Password" on the login screen receive an email reminder of their forgotten password. User
Forgot User ID "Emburse Enterprise Expense Forgot Username" Users who select "Forgot User ID" on the login screen receive an email reminder of their user name and company ID. User
Matter Feed "Emburse Enterprise Matter Feed Confirmation" The administrator receives an email confirmation or error notification after Emburse Enterprise processes a Matter feed. Administrator
Matter Filter Feed "Emburse Enterprise Matter Filter Feed Confirmation" The administrator receives an email confirmation or error notification after Emburse Enterprise processes a Matter Filter feed. Administrator
MatterOnSelect Feed Notification "Emburse Enterprise MatterOnSelect Feed Confirmation" The administrator receives an email confirmation or error notification after Emburse Enterprise processes a MatterOnSelect feed. Administrator
Missing Report ID/Invoice ID or Subject Line "Emburse Enterprise [Expense/Pre-Approval/Invoice/Purchase Order] Approval" The approver receives a notification that the approval email did not contain a subject line or Report ID. Approver
Paid Expense Feed Notify "Emburse Enterprise Paid Expense Feed Confirmation" The administrator receives an email confirmation or error notification after Emburse Enterprise processes a Paid Expense feed. (Emburse Enterprise must enable or disable this notification.) Administrator
Person Feed Notification "Emburse Enterprise Person Feed Confirmation" The administrator receives an email confirmation or error notification after Emburse Enterprise processes a Person feed. Administrator
Prior Invoices Feed Notification "Emburse Enterprise Prior Invoices Feed Confirmation" The administrator receives an email confirmation or error notification after Emburse Enterprise processes a Prior Invoices feed. Administrator
Transactions Feed Notification "Emburse Enterprise Transactions Feed Confirmation" The administrator receives an email confirmation or error notification after Emburse Enterprise processes a Transaction feed. Administrator
Emburse Card or American Express® Small Business Card Program Disconnect Notification "Card Program Disconnect Notification" The administrator receives an email notification if their Emburse Card or American Express Small Business card program becomes disconnected from Emburse Enterprise. Administrator

Scheduled Reports

Certain email notifications are classified as Scheduled Reports, although they may also be run manually. For complete details, see Report Scheduler Admin Screen.

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