Get Started with Emburse Card Issuance

How to Use Emburse Physical and Virtual Cards

An administrator may issue you a card through the On-Demand Card Issuance interface, or you may request one via Emburse Enterprise Pre-Approval or via the Card Request feature, depending on your organization’s configuration.

All transactions made with a card will automatically appear in the Cards section of your eWallet, making it easy to add them to an expense report. This eliminates the need for you to request reimbursement or a cash advance and manually enter the resulting expenses. 

eWallet with lefthand menu showing Cards section and programs listed below plus various virtual cards displayed on the right

When you use the card, funds are deducted from the approved available balance immediately. You will not be able to complete a transaction if the amount is more than the funds remaining on the card. If your organization uses merchant category restrictions, you may only be able to use the card for expenses that fall within an approved merchant category (e.g., airfare or restaurants).

If you don't spend all the funds on the card and the end date specified in the card request has passed, the card will be suspended You must submit a new request to replenish funds and reactivate the card.

Emburse Card User Requirements

If your organization has enrolled in Card Issuance and you do not yet have a cardholder profile with Emburse’s card partner, you will be required to provide certain information when you request or are issued a card. 

  • Terms Acceptance
  • Phone Number (UK users only)
Delegates will not be able to create card requests for users who have not provided the information below.

If you are requesting the card yourself via a pre-approval or card request, this information will be captured during that process.

If an admin has issued you a card on demand, you will receive an email requesting the necessary information.

1. When you access the link in the email, you will be taken to the Personal Settings tab of the User-Account Settings screen in Emburse Enterprise.

2. In the banner at the top, select Add Info.

Personal Settings screen with banner at the top containing an Add Info button

3. On the Add Personal Information screen, you must enter the required information listed above in order to receive a card.

Add Personal Info screen with sapce for details like address and phone number

4. A banner will indicate that the information has been submitted and a card issued. You may select View Card to be taken to the card details in the eWallet.

Sucessful submission banner with highlight around View Card button

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